Terms & Conditions
All purchases made from our company are subject to the following conditions.
Cancellations And Order Changes
If you feel that you made a mistake during ordering and need to change or cancel your order, please contact us at all@bodyaware.com as soon as possible. We ship continuously throughout normal business hours and once the order is in our processing stream it cannot be canceled or amended.
We will do our best to honor order cancellation requests, but we cannot guarantee we will see a request in time as during busy periods our priority is getting orders out to customers quickly. If we are able to cancel an order, please be aware there is a 5% processing fee to cover our credit card processing costs. We reserve the right to refuse service to customers who repeatedly place and cancel orders, and to customers who make chargebacks without any attempt to contact us first.
Regarding International Purchases
We ship worldwide from our Arizona manufacturing and distribution center. UK customers have the opportunity to avoid import taxes by ordering from our UK site. We can ship to other countries outside the EU, UK, and USA, but please be aware you may be charged customs import duties and taxes, plus handling fees. These are the responsibility of the customer to pay and cannot be reimbursed by Body Aware. Packages that are returned marked RTS (Return To Sender) due to refusing delivery or not paying customs fees will be charged a 10% restocking fee plus postage costs incurred.
Shipping times vary considerably from country to country, depending on the local delivery service. Typically most packages sent by regular airmail are received within 1-3 weeks. International customers are still responsible for shipping charges if an order is refused.
Please be aware that when customs clearance procedures occur, delays can be caused beyond our original delivery estimates.
Trademarks
- Body Aware Inc. retains all rights regarding trademarks, trade names, logos and images. These are registered and/or common law trademarks of Body Aware Inc. Any use of Body Aware Inc's images or marks without written permission is strictly prohibited, and Body Aware Inc will aggressively enforce its intellectual property rights to the full extent of the law. This includes uses of names that could cause confusion by their similarity to "Body Aware".
- Body Aware Inc will not tolerate trademark infringement by use of our trademarks or names in meta tags and/or hidden text for the purposes of gaining higher rankings from search engines.
In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/