Refund policy

Returns and Exchanges

Underwear is an intimate item of clothing worn next to the skin. For hygiene reasons, it cannot be resold once it has been tried on; as such, stores will not usually accept returns of undergarments. However, we do not want customers to end up with something that does not fit, so we are prepared to process an exchange for a different size. Please send the items in question back within 14 days of receipt with a note verifying which size you would like in exchange. If the size is unavailable, you will be given store credit.

Please ship back to us at:

Body Aware Inc, 16443 N 91st St #104, Scottsdale AZ 85260, USA

You will need to pay the return postage, but we will pay for the new items to be mailed back to you. If sending a large value package, we recommend sending insured mail. If sending from outside the USA, please be sure to write "returned clothing" on any customs forms.

If you feel you have received a faulty item, please email us at all@bodyaware.com to let us know details of the fault with your name and address.