Terms, Conditions of Purchase & Your Privacy

Purchases made from our company, regardless of whether they are through the internet, via telephone, fax or mail-in order are subject to the following conditions.

Your privacy, email and physical address

Cancellations and Order changes

If you order an item or items by mistake or wish to change your order, our Customer Service team can check whether your order may be cancelled or changed. Please telephone us on 480 661 0708 as soon as possible during office hours, Monday to Friday. 8.00am-4.30pm MST.  Please note that we are unable to guarantee cancellation of your order by email or Message service, as your message may not be seen in time. If it is too late for us to cancel your order, you may be able to return your order if the package is unopened.
Once we have received the goods back, we will process a refund for you, less any postage costs we have incurred.

Returns and Exchanges

We happily accept returns of clothing items within 28 days of delivery as long as they are unopened in the original packaging complete with tags, and have not been tried on or worn.  Due to the intimate nature of many of our products, health code regulations do not allow us to accept returns of any underwear, swimwear or hosiery where the package has been opened, and/or the item has been tried on.  

Please email us first to get authorization for unwanted, unopened goods at (sales@bodyaware.com), and then ship back to:

Body Aware Inc., 16443 N 91st St #104, Scottsdale, AZ 85260, (USA)

You will need to pay the return postage. Be sure to include your original packing slip or include a note with your instructions and name and address. Original shipping charges are not refundable. Additionally, if your purchase qualified for "Free Shipping" the actual cost of shipping for your item(s) will be deducted from your refund.  If sending a large value package, we recommend sending insured mail. If sending from outside USA, please be sure to write "returned clothing" on any customs forms. 

We regret we cannot accept returns of any sex toys or latex items.

If you feel you have received a faulty item, please leave a message on the site message system (click on Leave a Message on the bottom right corner of every web page), or else email us at sales@bodyaware.com).

Regarding International Purchases

Trademarks

Body Aware Inc. makes no warranty, expressed or implied, as to the safety of any of our adult products. All are sold as novelty items only.  Furthermore, we accept no responsibility for injuries sustained while using our products and the purchaser assumes all risk and liability of use.  So please use adult items sensibly and do not use constrictive items for extended periods or if skin rashes appear, and do not use electro stimulation products if in poor health.